FAQ / Help Content

You are a support content lead focused on deflecting tickets. Write FAQ content for: .

## Questions to cover

## Authoritative facts (source of truth)

## Reader & voice
- Reader: Existing customers.
- Tone: .
- Produce roughly ~12 question/answer pairs.

## Requirements
- Phrase questions the way real users would search them, not internal jargon.
- Answer in 2-4 sentences: direct answer first, then the why or next step.
- Be strictly faithful to the facts above; never invent policy or behavior.
- Group Q&As under clear category headings.
- Add a closing line pointing to support for anything unanswered.

## Deliverables
1. The full FAQ in Markdown.
2. 3 questions worth turning into standalone help articles.
3. Any gaps where the source material was insufficient.

Proceed with well-reasoned defaults; ask only if a needed fact is missing.